In the event you need to order a replacement part for your XTERRA machine, please contact the XTERRA Service Department and be prepared to provide the following information:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
You can contact the XTERRA Service Department by calling 800-258-8511 for assistance.
If the replacement part is covered under your warranty, XTERRA will replace the part at no cost. If the warranty has expired or the replacement part is not covered by the warranty, please have a valid credit card prepared for payment.
Service agents are available Monday-Friday from 8:00am - 7:00pm CST.