Causes of rower noise include the surface on which the rower is placed and using the rower incorrectly. Mechanical causes include worn bearings and belts or loose belts and other parts. Some rower noise during operation is normal; the friction of the parts rubbing together creates some amount of noise.
To prevent rower noise from improper use, place the rower on a lightly carpeted surface or place a mat underneath it. Before each use, check for loose parts and tighten as needed. To address mechanical noise causes, inspect and replace bearings and belts, if necessary. Click here to learn more about different types of rower noise.
Squeaking and/or Squealing Noise
When there’s a squeak/squeal coming from the flywheel area, it could be caused by friction between the V-belt and the pulley(s). Inspect the belt for any damage and clean the pulley(s). Apply a small amount of silicone spray. If this cleaning does not resolve the noise, you may need to replace a pulley or adjust the V-belt. If your rower is still within the limitations of its warranty, please contact the XTERRA Service Department for assistance.
If you have a squeak/squeal in the same general area as your rower belt mechanism and you’re sure a dirty or worn belt isn’t the problem, a loose screw may be the culprit. Check each of your rower's screws and see if any have come loose. Retighten to see if it solves the problem. For additional assistance, please contact the XTERRA Service Department.
In the event you need to order a replacement part for your XTERRA rower, please contact the XTERRA Service Department and be prepared to provide the following information:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
You can contact the XTERRA Service Department by submitting a ticket here for assistance. Please have a valid credit card prepared for payment should you decide to purchase a replacement part.
Service agents are available Monday-Friday from 8:00am - 7:00pm CST.