Click here to download/print the ERG500 Owner's Manual (PDF).
ERG500 Air Rower
Product Registration
Register your rower to receive all of the service benefits related to your product warranty. Learn more about how to register your rower here.
Important Safety Instructions
Before operating your ERG500, ensure that you have reviewed all safety instructions. See our complete guide on Fitness Equipment Safety Instructions here.
Power Supply and Important Safety Instructions
Assembly
ERG500 Product Specifications
Operating Your ERG500
Using a Chest Strap and Tracking Your Heart Rate
- View our article: "How to Use a Chest Strap to Track Heart Rate."
- View our article: "Utilizing the Heart Rate Features."
Folding and Transporting Your Rower
Troubleshooting
Prior to contacting the XTERRA Service Department for assistance with your machine, visit our library of self-service troubleshooting articles. Many common error codes can be resolved without the assistance of a technician.
In the event that your issue is unable to be resolved after troubleshooting on your own, please submit a ticket here, or contact the XTERRA Service Department at 800-258-8511 for assistance. Be prepared with the following information for efficient assistance:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
Please note: Service agents are available Monday-Friday from 8:00am - 7:00pm CST.
Product Warranty
| Frame | Parts | Labor |
| 5 Years | 2 Years | 90 Days |
Review the complete ERG500 Manufacturer's Limited Warranty here.