In the event you need to order a replacement part for your XTERRA rower, please contact the XTERRA Service Department and be prepared to provide the following information:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
You can contact the XTERRA Service Department by calling 800-258-8511 for assistance. Please have a valid credit card prepared for payment should you decide to purchase a replacement part.
Service agents are available Monday-Friday from 8:00am - 7:00pm CST.