E3 Error: The gear motor cannot read the signal change.
Applies to the Following Bike Models: SB500, SB4500, SB2.5r, SB250, SB150
The E3 error indicates that the gear motor needs to be replaced. Contact the XTERRA Service Department for assistance.
Please contact the XTERRA Service Department and be prepared to provide the following information:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
You can contact the XTERRA Service Department by submitting a ticket here or by calling 800-258-8511 for assistance.Service agents are available Monday-Friday from 8:00am - 7:00pm CST.
Just as your bike operates to keep you fit and healthy, your bike also requires regular care to guarantee that it maintains its functionality. Ensure that your bike is cleaned and adjusted regularly to avoid service downtime.