E2 Error: The computer cannot interface with the IC chip.
Applies to the Following Bike Models: SB500, SB4500, SB2.5r, SB250, SB150
Resolution:
The E2 error indicates an issue with the EEPROM installation. The monitor must be replaced in order to resolve this error. Contact the XTERRA Service Department for assistance.
Please contact the XTERRA Service Department and be prepared to provide the following information:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
You can contact the XTERRA Service Department by submitting a ticket here or by calling 800-258-8511 for assistance.
Service agents are available Monday-Friday from 8:00am - 7:00pm CST.Just as your bike operates to keep you fit and healthy, your bike also requires regular care to guarantee that it maintains its functionality. Ensure that your bike is cleaned and adjusted regularly to avoid service downtime.