Click here to download/print the SB500 Owner's Manual (PDF).
SB500 Recumbent Bike
Product Registration
Register your bike to receive all of the service benefits related to your product warranty. Learn more about how to register your bike here.
Important Safety Instructions
Before operating your SB500, ensure that you have reviewed all safety instructions. See our complete guide on Fitness Equipment Safety Instructions here.
Troubleshooting
Prior to contacting the XTERRA Service Department for assistance with your machine, visit our library of self-service troubleshooting articles. Many common error codes can be resolved without the assistance of a technician.
In the event that your issue is unable to be resolved after troubleshooting on your own, please submit a ticket here. Be prepared with the following information for efficient assistance:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
Please note: Service agents are available Monday-Friday from 8:00am - 7:00pm CST.