Click here to download/print the TR300 Owner's Manual (PDF).
TR300 Treadmill
Product Registration
Register your treadmill to receive all of the service benefits related to your product warranty. Learn more about how to register your treadmill here.
Important Safety Instructions
Before operating your TR300, ensure that you have reviewed all safety instructions. See our complete guide on Fitness Equipment Safety Instructions here.
Troubleshooting
Prior to contacting the XTERRA Service Department for assistance with your machine, visit our library of self-service troubleshooting articles. Many common error codes can be resolved without the assistance of a technician.
- LUBE Error
- General Maintenance Diagnosis Guide
- E0 Error Code: Safety Switch Malfunction
- E1 Error Code: Controller Connection
- E2 Error Code: Overrated Current
- E3 Error Code: Incline Malfunction
- E4 Error Code: Improper Motor Voltage and/or Motor Connection
- E5 Error Code: Communication Disconnected
- E6 Error Code: Power Malfunction
In the event that your issue is unable to be resolved after troubleshooting on your own, please submit a ticket here. Be prepared with the following information for efficient assistance:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
Please note: Service agents are available Monday-Friday from 8:00am - 7:00pm CST.