I need technical assistance on my XTERRA Fitness equipment, who should I contact for service?

Even if you may not have purchased your XTERRA fitness equipment directly from XTERRA Fitness, you should still contact the XTERRA Service Department for technical assistance. XTERRA service agents are available to assist Monday-Friday, 8:00am-7:00pm CST.

You can contact the XTERRA Service Department by submitting a service ticket here for assistance.

Click here to learn more about what information you'll need to provide when speaking to an agent.